FAQ

FAQ

1. If you do not receive a confirmation email after registering:

Please check if the confirmation email is in your spam folder.

Please check whether you typed your email address correctly by registering again; you should then receive a message saying that your address has already been entered in the system.

2. In most cases, problems that occur during registration can be resolved by switching to a different browser.

3. Please avoid copying and pasting text directly from Microsoft Word. Copy the text into a different text editor first.

 

Legal disclaimer

This English translation is provided for information purposes only. In the event of any discrepancies between the translation and the original German version, the latter shall take precedence.